Privacy Policy
Effective Date: 5 January 2025
1. Introduction
Polished Papers (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (“Site”) and use our services. By accessing or using our Site, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name
- Email address
- Phone number
- Payment details
- Academic or professional documents submitted for our services
b. Non-Personal Information:
- Browser type
- IP address
- Device information
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process payments and transactions
- Communicate with you about your orders
- Send marketing or promotional emails (if you have opted in)
- Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your information to third parties. However, we may share your information with:
- Payment processors to handle transactions
- Service providers who assist in our operations
- Legal authorities, if required by law
5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our Site. These cookies may track:
- Site preferences
- Pages viewed
- Time spent on the Site
You can manage cookie settings through your browser preferences.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is entirely secure.
7. Your Rights
You have the following rights regarding your information:
- Access: Request access to the information we hold about you
- Correction: Request corrections to your information
- Deletion: Request the deletion of your information
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at charnevc at gmail.com.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: charnevc @ gmail.com
Phone: +27 82 375 5909
12. Governing Law
This Privacy Policy is governed by the laws of the Republic of South Africa.